Last Updated: 30 October 2026
At Ben Martin, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or make a purchase.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase from Ben Martin, we may collect the following information:
Personal Information
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Full Name
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Email Address
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Mobile Number
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Billing and Shipping Address
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Delivery Details
Order Information
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Products purchased
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Order history
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Transaction details
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Payment status
Technical Information
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IP Address
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Browser Type
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Device Information
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Website Usage Data
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Cookies and browsing activities
We collect only the information necessary to provide and improve our services.
2. How We Use Your Information
We use your personal information for the following purposes:
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To process and deliver your orders.
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To confirm purchases and send order updates.
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To provide customer support.
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To process returns, refunds and exchanges.
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To improve our website, products and shopping experience.
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To send promotional offers, updates and marketing communications, where permitted.
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To prevent fraudulent transactions and maintain website security.
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To comply with applicable legal and regulatory requirements.
3. Payment Information
Ben Martin provides secure payment options through third-party payment service providers.
We do not directly store your complete debit card, credit card, UPI PIN, CVV or banking passwords on our servers.
All payment transactions are handled through the respective payment service providers, subject to their privacy and security policies.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve website functionality.
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Remember your shopping preferences.
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Understand customer behaviour.
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Analyse website traffic.
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Improve advertising and marketing performance.
You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
However, we may share relevant information with trusted third-party service providers when necessary, including:
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Delivery and logistics partners.
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Payment gateway providers.
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Website hosting and technology providers.
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Analytics and marketing service providers.
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Customer support partners.
We may also disclose information when required by applicable law, government authorities or legal proceedings.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, alteration or disclosure.
Although we work to protect your information, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including order processing, customer support, legal compliance, accounting and dispute resolution.
When information is no longer required, we take appropriate steps to delete or anonymise it, subject to applicable legal requirements.
8. Your Privacy Rights
Subject to applicable laws, you may have the right to:
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Request access to your personal information.
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Request correction of inaccurate information.
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Request deletion of your personal information.
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Withdraw consent for marketing communications.
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Raise concerns regarding the processing of your personal information.
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Exercise other rights available under applicable Indian data protection laws.
To exercise these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites, payment gateways or other external services.
Ben Martin is not responsible for the privacy practices, content or security of these external websites. We recommend reviewing their respective privacy policies before sharing your information.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate consent or authorisation.
If we become aware that personal information has been collected in violation of applicable laws, we will take appropriate steps to address the matter.
11. Marketing Communications
With your consent, we may send you promotional messages, product updates, special offers and other marketing communications through email, SMS, WhatsApp or other communication channels.
You can opt out of promotional communications at any time by using the unsubscribe option or contacting our customer support team.
Transactional messages relating to your orders may still be sent where necessary.
12. Changes to This Privacy Policy
Ben Martin reserves the right to update or modify this Privacy Policy from time to time.
Any changes will be published on this page with the revised Last Updated date. We encourage customers to review this page periodically.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Brand: Ben Martin
Website: https://www.benmartin.in
Email: support@benmartin.in
Address: Ground Floor, National Market, Ground Floor A-41, 487-31, Peera Garhi, Paschim Vihar, Delhi-110087
We will make reasonable efforts to address your privacy-related queries in accordance with applicable laws.
Thank you for trusting Ben Martin.
Your privacy matters to us, and we are committed to providing you with a safe and secure shopping experience.
